Product returns up to 7 days of purchase. Service tweaks or reworks up to 5 days of service. Since our stylists are on commission based pay, they request that any no-shows or cancelations within 4 hours of scheduled appointments have a fee of 50% of that service charged. A list of all business policies can be found on our salon website
http://www.cutandcolorroom.com/custom.asp?PID=11116